Penni

Legal

Privacy Policy

Last updated 19 September 2026

This Privacy Policy explains how Penni (“Penni”, “we”, “us”), a service operated by Kralon LLC (United Arab Emirates), collects, uses, and protects your information when you use our website at penni.market and our mobile app (together, the “Service”). By using the Service you agree to this Policy.

Information we collect

Information you give us. When you create an account, subscribe to Penni+, contact support, or join a waitlist, we collect information such as your email address, and any messages or preferences you provide. We don’t retain this information unless you ask us to. For instance, what you type into the personal shopper is used to find your results in the moment — it is not saved to our database afterwards.

Payment information. Subscriptions purchased on the web are processed by Stripe, and subscriptions purchased in the app are processed by Apple (via In-App Purchase) and managed with RevenueCat. We never receive or store your full card number. We only save your payment details if you choose to — it is never selected by default, and you can remove them at any time. Otherwise we keep only the minimal information (such as your subscription status) needed to manage your subscription.

Information collected automatically. When you use the Service we may collect device and usage information, such as IP address, device and browser type, pages or screens viewed, links and deals you click, referral source, and approximate location derived from your IP. We use cookies and similar technologies (see below).

Information from partners. We work with affiliate networks and retailers; when you click a deal, our partners may tell us that a click or purchase originated from Penni. We do not receive your payment details from retailers.

How we use your information

Cookies and similar technologies

We and our partners use cookies, local storage and similar technologies to keep you signed in, remember your preferences, measure traffic, and attribute affiliate activity. You can control cookies through your browser settings; disabling some cookies may affect how the Service works.

How we share information

We do not sell your personal information. We share it only as needed to run the Service:

Data retention

We aim to hold as little personal information as possible, and we keep it only for as long as your account is active or as needed to provide the Service. We do not store your personal-shopper searches after returning your results. When you close your account or ask us to delete your data, we delete it — except where we are required to keep limited records by law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have these and additional rights, including the right not to be discriminated against for exercising them. To make a request, email us at hello@penni.market. We will respond within the timeframe required by applicable law.

International transfers

Penni is operated from the United Arab Emirates and uses service providers located in other countries. Where we transfer personal information across borders, we take steps to ensure it is protected in line with this Policy and applicable law.

Security

We use reasonable administrative, technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s privacy

The Service is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Changes to this Policy

We may update this Policy from time to time. If we make material changes we will update the date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Policy.

Contact us

Questions about this Policy or your data? Email hello@penni.market.